All it takes is one message for Gemma’s life to fall apart. Jack was supposed to be preparing for their new start in Australia, building their life together – and now he’s gone. Without a trace. Leaving their perfect world – all that their two-year-old daughter, Poppy, knows and cherishes – shattered. Crystal comes into Gemma’s life at the opportune moment. This new friend, who’s been through it before, who knows how it feels, wants to help, will do anything… and Poppy loves Crystal, so what could possibly go wrong?